Cancellation & Refund Policy

At Pharmayug, we are committed to providing reliable and efficient pharmacy management solutions. However, we understand that situations may arise where cancellations or refunds are required. Please review our policy below.

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1. Order Cancellation

- You may request a cancellation before the service has been delivered or activated. - Once a service is in progress or a software license has been issued, cancellations may not be possible. - To request a cancellation, please contact us at support@pharmayug.in with your order details.

2. Eligibility for Refunds

- Refunds may be granted in the following cases: ✅ The service was not provided as per the agreed terms. ✅ A technical issue or delay occurred from our end. ✅ The cancellation request was made within the allowed timeframe.

3. Non-Refundable Items

- Digital services, customized software solutions, and license fees are non-refundable. - If work has already been completed or services have been utilized, refunds may not be possible.

4. Refund Process

- Approved refunds will be processed within 7-10 business days. - Refunds will be issued to the original payment method. - You will receive an email confirmation once your refund has been processed.

5. Policy Changes

We reserve the right to update or modify this policy at any time. Please check this page periodically for any changes.

6. Need Assistance?

If you have any questions or concerns, feel free to contact us.